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- On Hold Messaging keeps them from calling Brand X
- On Hold messaging - the first impression
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- Time on hold seems shorter with messages
- Testimonials are great marketing tools
- Shorter on hold messages are better
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- Has an employee won an award?
- On hold messages personalize the one who answers
- On hold messaging stops the "click"
- Hearing the same on hold message too many times?
- Twitter = choosing words carefully
- Brevity is the essence of good on hold messaging
- Calls to action in on hold messaging
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